News

Taxonomy for the ICN news pages, articles, and any other items associated with internal and external news related to telecommunications or the ICN.

News

Plan for Cybersecurity Awareness Month in October

ICN is providing awareness resources for customers for Cybersecurity Awareness Month in October.

September 21, 2026

man at a desk using a tablet to make a cybersecurity plan

News

ICN Relocates 911 Dispatch Center with Zero Downtime

The ICN successfully coordinated the relocation of the Page County Communications Center’s public safety answering point (PSAP).

September 8, 2026

State of Iowa highlighting Page County in the South West of the State

News

Using Everyday Technology to Protect Critical Infrastructure

ICN’s Outside Plant team is finding innovative, cost-effective ways to reduce the fiber risks and expenses tied to fiber hits across the state.

August 24, 2026

worker measuring the distance between flag and construction site with a measuring tape

News

Delivering Customer Satisfaction Across Iowa

As we reflect on Fiscal Year 2026 (July 1, 2025 – June 30, 2026), these customer survey results highlight strong overall performance.

August 17, 2026

customer's tablet showing a survey with 5 gold stars selected

News

ICN Announces Be Cyber Safe Poster Contest for Grades K–8

ICN is launching its first Be Cyber Safe! Cybersecurity Poster Contest, inviting young Iowans across the state to showcase their creativity.

August 12, 2026

Patch the Robot painting a cybersecurity awareness poster for the ICN contest

News

ICN Streamlining Underground Safety Boundaries

If you have ever driven past a construction site and noticed a row of small, brightly colored flags pinned into the grass, you have seen a utility safety zone.

August 3, 2026

Underground utilities marked and flagged near a telephone pole

News

A Busy Spring and Early Summer of Learning

It has been an action-packed few months for our Peer-to-Career network cabling students from the Ottumwa Job Corps.

July 13, 2026

News

New Outdoor Wireless Tech Boosts Iowa 911 Backup Signals

ICN has upgraded its wireless backup system at the Iowa National Guard’s Joint Forces Headquarters to ensure critical 911 dispatch services remain uninterrupted

July 6, 2026

News

ICN Releases Strategic and Operational Plans

ICN spent the last year looking closely at how we operate, checking our systems, and setting a solid baseline.

June 22, 2026

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10Gb Fiber Upgrades Completed in Northern Iowa

The ICN has successfully upgraded its critical infrastructure across seven sites in Northern Iowa.

June 15, 2026

Network upgrades in Northern Iowa Completed

News

ICN Powering Public-Private Partnerships with Zoom

Discover how ICN’s Zoom partnership empowers Iowa’s public sector. From Homeland Security to local schools, we provide managed AI tools for modern connectivity.

May 18, 2026

Agent on Zoom phone application on screen

News

ICN Finishes Physical Teardown of Legacy Voice Equipment

ICN reaches a milestone by dismantling legacy DMS voice equipment. See how our partnership with Aureon is driving energy efficiency and network modernization.

May 11, 2026