Resources
Customer Spotlights
Highlighting the services we provide to our customers.
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North Liberty Radio Antenna
ICN upgraded Internet to a radio antenna site for the National Science Foundation National Radio Astronomy Observatory.
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Allamakee Community School District
Allamakee CSD was the first customer to jump on board with the new partnership between ICN and Zoom.
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Iowa Utilities Commission
IUC identified cost savings when they consolidated its four Voice vendors into ICNβs Zoom partnership solution.
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Southwestern Community College, Creston, Iowa
When a new firewall solution was needed, this community college's small security team sought assistance from ICN for firewall management.
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Nashua-Plainfield Community School District
The outdated VoIP system used by a rural school in NE Iowa needed to be replaced with a new communications platform.
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Iowa Dept of Inspections, Appeals, and Licensing
The newly formed DIAL requested that ICN merge the voice communications into a single platform.
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Des Moines Police Department
ICN swiftly and strategically devised a way to keep the tornado sirens operational for DMPD.
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Homeland Security and FirstNet Backup Connections
ICN Partners with FirstNet, Built with AT&T, for Public Safety Backup Connections
Customer Billing
Invoice Changes: Changes to your accounting string should be submitted to icnservicedesk@iowa.gov or call 800-572-3940.