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SYBAC Applications are Open!

Details

We are looking for students in grades 10-12 to join our youth broadband council.
Encourage any students who like any kind of technology to fill out an application today.⭐

SYBAC Application Page

Resources

Explore the Resource Library

  • Background Document About the ICN

    A State-of-the-Art Fiber Optic Network

  • Network Timeline

    Examine the work that the Network has accomplished over the years.

  • 12 Facts of the ICN

    What Sets ICN Apart from Other Broadband Providers

Customer Spotlights

Highlighting the services we provide to our customers.

  • Iowa Department of Revenue

    This Voice upgrade modernized IDR’s ACD to provide overall better internal operations and customer satisfaction. 

  • North Liberty Radio Antenna

    ICN upgraded Internet to a radio antenna site for the National Science Foundation National Radio Astronomy Observatory.

  • Allamakee Community School District

    Allamakee CSD was the first customer to jump on board with the new partnership between ICN and Zoom.

  • Iowa Utilities Commission

    IUC identified cost savings when they consolidated its four Voice vendors into ICN’s Zoom partnership solution.

  • Southwestern Community College, Creston, Iowa

    When a new firewall solution was needed, this community college's small security team sought assistance from ICN for firewall management.

  • Nashua-Plainfield Community School District

    The outdated VoIP system used by a rural school in NE Iowa needed to be replaced with a new communications platform.

  • Iowa Dept of Inspections, Appeals, and Licensing

    The newly formed DIAL requested that ICN merge the voice communications into a single platform.

  • Des Moines Police Department

    ICN swiftly and strategically devised a way to keep the tornado sirens operational for DMPD.

  • Homeland Security and FirstNet Backup Connections

    ICN Partners with FirstNet, Built with AT&T, for Public Safety Backup Connections

Maps

  • Network map showing backbone & leased connections

  • Core healthcare sites of IRHTP

  • Network endpoints

Customer Billing

Invoice Changes: Changes to your accounting string should be submitted to icnservicedesk@iowa.gov or call 800-572-3940.

  • Invoice Payment Online Form

    ICN authorized users may process their payments online.

  • Billing 101 Webinar – Understanding Your Invoice

    This webinar provides an overview of the types of services received. We also explain parent and child accounts.

Iowa Communications Network

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Iowa Communications Network

Grimes State Office Building
400 E 14th Street
Des Moines, IA 50319

Phone

515-725-4692

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