Success Stories
We appreciate the collaboration we have experienced with our customers. Check out our customer testimonials and spotlights below.
Customer Success
"The staff was courteous, professional, prompt, and excellent to work with. From planning, verifying, and executing the changes, it was an amazing experience to work with everyone from ICN. Keep up the great work and customer support!"
- Jason Bixenstine, South Central Calhoun CSD
What People Say About the ICN
Customer Spotlights
Highlighting the services we provide to our customers.
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Iowa Dept of Administrative Services
ICN’s partnership with other state agencies is built on clear communication and a shared commitment to success.
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Anamosa State Penitentiary, Dept. of Corrections
This two-year project involved installing phones in 26 buildings, 6 towers, and 4 phones in an extensive tunnel system.
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Iowa Department of Revenue
This Voice upgrade modernized IDR’s ACD to provide overall better internal operations and customer satisfaction.
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North Liberty Radio Antenna
ICN upgraded Internet to a radio antenna site for the National Science Foundation National Radio Astronomy Observatory.
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Allamakee Community School District
Allamakee CSD was the first customer to jump on board with the new partnership between ICN and Zoom.
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Iowa Utilities Commission
IUC identified cost savings when they consolidated its four Voice vendors into ICN’s Zoom partnership solution.
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Southwestern Community College, Creston, Iowa
When a new firewall solution was needed, this community college's small security team sought assistance from ICN for firewall management.
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Nashua-Plainfield Community School District
The outdated VoIP system used by a rural school in NE Iowa needed to be replaced with a new communications platform.
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Des Moines Police Department
ICN swiftly and strategically devised a way to keep the tornado sirens operational for DMPD.
Government Connections
Upgrading Safety Systems at the Iowa Capitol Complex
ICN finished upgrading safety systems at the Iowa Capitol Complex. All 13 buildings now feature redundant technology for elevators, emergency phones, and fire panels to ensure reliable services.
Firewall Support
Deploying a Firewall Management Solution
Southwestern Community College in Creston, IA required a new firewall solution. Their small security team sought assistance from ICN for firewall management. Learn more about their security needs.
Public Safety Dedication
ICN Connects Second Public Safety Mobile Vehicle
The statewide, fiber optic network and a cellular connection give public safety personnel in Pottawattamie County the ability to connect on-the-go.
Voice Migration
Allamakee CSD Adds Zoom
Allamakee CSD was the first customer to sign with the new partnership between ICN & Zoom. The Zoom solution brought a reliable application with components of scheduling, digital signage, and more.
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