Success Stories
Assisting our customers with their telecommunications needs, so they can continue to provide services to Iowans. Check out the latest stories below.
Voice Migration
A Comprehensive and Successful Voice Migration
With the State Alignment underway, the newly formed Iowa Department of Inspections, Appeals, and Licensing (DIAL), requested that ICN merge the voice communications into a single platform.
Network expertise & Support
Maintaining Connectivity for the Tornado Sirens
The Des Moines Police Department reached out to the ICN in early October when they received notice that their telecommunications provider was going to disconnect two data (T1) circuits on Nov 1.
Public Safety Dedication
ICN Completes 75th Install for Public Safety Backup Connections
ICN continues to grow the public safety network across Iowa by connecting 75 Public Safety Answering Points (PSAPs) with a backup FirstNet connection.
Education Focus
Safe+Sound Iowa App
The ICN is proud to be part of this important project for Iowans. We coordinated the 800 tip line used for reporting safety concerns.
Customer Spotlights
Highlighting the services we provide to our customers.
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Iowa Utilities Commission
IUC identified cost savings when they consolidated its four Voice vendors into ICN’s Zoom partnership solution.
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Allamakee Community School District
Allamakee CSD was the first customer to jump on board with the new partnership between ICN and Zoom.
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Southwestern Community College, Creston, Iowa
When a new firewall solution was needed, this community college's small security team sought assistance from ICN for firewall management.
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Nashua-Plainfield Community School District
The outdated VoIP system used by a rural school in NE Iowa needed to be replaced with a new communications platform.
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Iowa Dept of Inspections, Appeals, and Licensing
The newly formed DIAL requested that ICN merge the voice communications into a single platform.
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Des Moines Police Department
ICN swiftly and strategically devised a way to keep the tornado sirens operational for DMPD.
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Homeland Security and FirstNet Backup Connections
ICN Partners with FirstNet, Built with AT&T, for Public Safety Backup Connections
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St Anthony Hospital Customer Spotlight
Increased Bandwidth from ICN Provides to be a Valuable Asset for Iowa Hospital
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State Public Defender Customer Spotlight
Providing VoIP Solutions to State Government Office During Pandemic
Get Connected with the ICN
Learn about the ICN services and customer highlights happening across Iowa by connecting with ICN on its public channels.
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