Success Stories
Customer Spotlights
Highlighting the services we provide to our customers.
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Iowa Department of Revenue
This Voice upgrade modernized IDR’s ACD to provide overall better internal operations and customer satisfaction.
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North Liberty Radio Antenna
ICN upgraded Internet to a radio antenna site for the National Science Foundation National Radio Astronomy Observatory.
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Allamakee Community School District
Allamakee CSD was the first customer to jump on board with the new partnership between ICN and Zoom.
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Iowa Utilities Commission
IUC identified cost savings when they consolidated its four Voice vendors into ICN’s Zoom partnership solution.
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Southwestern Community College, Creston, Iowa
When a new firewall solution was needed, this community college's small security team sought assistance from ICN for firewall management.
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Nashua-Plainfield Community School District
The outdated VoIP system used by a rural school in NE Iowa needed to be replaced with a new communications platform.
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Iowa Dept of Inspections, Appeals, and Licensing
The newly formed DIAL requested that ICN merge the voice communications into a single platform.
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Des Moines Police Department
ICN swiftly and strategically devised a way to keep the tornado sirens operational for DMPD.
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Homeland Security and FirstNet Backup Connections
ICN Partners with FirstNet, Built with AT&T, for Public Safety Backup Connections
State Government Dedication
ICN Assists the State Historical Building with Connections
Following a vendor outage that disrupted connections to the elevator and fire panels, staff from the State Historical Building reached out to ICN for assistance.
Public Safety Dedication
ICN Connects Second Public Safety Mobile Vehicle
The statewide, fiber optic network and a cellular connection give public safety personnel in Pottawattamie County the ability to connect on-the-go.
Firewall Support
Deploying a Firewall Management Solution
Southwestern Community College in Creston, IA required a new firewall solution. Their small security team sought assistance from ICN for firewall management. Learn more about their security needs.
Voice Migration
Allamakee CSD Adds Zoom
Allamakee CSD was the first customer to sign with the new partnership between ICN & Zoom. The Zoom solution brought a reliable application with components of scheduling, digital signage, and more.
Education Focus
Safe+Sound Iowa App
The ICN is proud to be part of this important project for Iowans. We coordinated the 800 tip line used for reporting safety concerns.
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