About

Our Mission

We are committed to delivering innovative, secure, and reliable network and technology solutions for education, healthcare, public safety, and government across Iowa.

Our Vision

Delivering essential communications services to our customers, allowing them to better serve Iowans. We enhance critical infrastructure and foster public-private partnerships that drive innovation, economic development, and connectivity across the State.

Our Values

These values are the foundation of how we work:

• Integrity – Be honest, transparent, and accountable.
• Customer-Focused – Prioritize satisfaction and continuous improvement.
• Reliability – Deliver consistent, dependable service.
• Security – Protect our network and customer data at all times.

About the ICN

The Iowa Communications Network is an independent state agency that administers Iowa's statewide fiber optic telecommunications network.

• Business offices are located on the State Capitol Complex in Des Moines, Iowa.
• The hub and Network Operations Center are located at the Iowa National Guard Joint Forces Headquarters (JFHQ) in Johnston, Iowa.
• The Iowa Telecommunications and Technology Commission (ITTC) is the ICN's governing body. The ITTC provides centralized, coordinated use and control of the Network.
• ICN’s executive director is appointed by the Governor.
• Fees for services make up the majority of the revenue received by the ICN. The ICN has not received a General Fund appropriation since FY 2004 for operating the Network.
• The state-of-the-art fiber optic network provides telecommunications services to its authorized users including:
  • high-speed broadband Internet
  • data
  • voice (phone)
  • security
  • consulting

Authorized Users

ICN's authorized users, under Code of Iowa, include: 

• K-12 schools
• Higher education
• Hospitals and Clinics
• State and Federal Government
• National Guard Armories
• Libraries