High Speed Internet

AraconHSI - our high speed internet service

When Iowa’s education, government, public safety, and healthcare sectors seek secure, fast, reliable Internet access, they call upon the ICN. Our robust Network and ability to purchase volume services means higher quality and lower prices for ICN’s authorized users.

AraconHSI - High Speed Internet Powered by ICN

AraconHSI is ICN’s premier high speed Internet service. Our service offers speed scalability with a dynamic network system that delivers a strong and resilient connection for our customers. AraconHSI has been designed so customers experience limited latency while having access to cyber security capable of mitigating service outages and malicious cyber-attacks.

Partnerships with Internet Service Providers

ICN has Internet traffic agreements with major Internet providers including University of Iowa and Iowa State University.

Content Peering Relationships

ICN has peering relationships with the top 150 cloud content and large network providers. With content stored locally on the ICN, customers will experience limited latency and faster connectivity.

Diverse Geographical Access

ICN has strategic locations around the United States for diverse network ingress points to provide a strong layer of outside traffic redundancy.

24/7/365 Network Operations Center

ICN has Iowa based support technicians to troubleshoot any situation 24 hours a day, 7 days a week.

USAC Eligible

ICN Internet is eligible for USAC (E-RATE) programs.


Internet Access Service with Basic Firewall

Redundancy

ICN’s infrastructure includes fully meshed network redundancy between Part I and Part II sites. Network traffic can be rerouted in the event of an outage.

Dedicated Symmetrical Connectivity

Users on the ICN have symmetrical connectivity which allows for faster uploads and downloads from the Internet.

Security & Network Availability

ICN has built-in support and advanced technical monitoring to respond to outages, cyber threats, and intrusions.

Firewall

A basic firewall is a standard component to ICN’s high-speed Internet access.

USAC Eligible

ICN Internet is eligible for USAC (E-RATE) programs.


 
"The ICN has been exceptionally reliable for us in terms of uptime. We have experienced very little downtime overall."
- Network Administrator, Grant Wood AEA

To Order ICN Services:

For additional questions, contact ICN Customer Service at 515-725-4633, 877-426-4692 (ICN-IOWA). Complete the Request for Services form and email it to ICN.CSS@iowa.gov. For questions about the Services form refer to the Request for Service Reference Guide for assistance.