- About the ICN
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Iowa Communications Network is BROADBAND STRONG, delivering FLEXIBLE broadband and FAST experiences to meet the growing broadband needs of education, government, public safety, and healthcare in Iowa.
When Iowa’s education, government, public safety, and healthcare sectors seek secure, fast, reliable Internet access, they call upon the ICN. Our robust Network and ability to purchase volume services means higher quality and lower prices for ICN’s authorized users. ICN monitors the Network and answers support calls 7 days a week/365 days a year.
Partnerships with Internet Service Providers
ICN has Internet traffic agreements with major Internet providers including University of Iowa and Iowa State University.
Content Peering Relationships
ICN has peering relationships with the top 150 cloud content and large network providers. With content stored locally on the ICN, customers will experience limited latency and faster connectivity.
Diverse Geographical Access
ICN has strategic locations around the United States for diverse network ingress points to provide a strong layer of outside traffic redundancy.
24/7/365 Network Operations Center
ICN has Iowa based support technicians to troubleshoot any situation 24 hours a day, 7 days a week.
ICN Internet is eligible for USAC (E-RATE) programs.
For additional questions, contact ICN Customer Service at 515-725-4633, 877-426-4692 (ICN-IOWA). Complete the Request for Services form and email it to ICN.CSS@iowa.gov. For questions about the Services form refer to the Request for Service Reference Guide for assistance.