About the Iowa Telecommunications and Technology Commission (ITTC)

The Iowa Telecommunications and Technology Commission (ITTC) is the main governing body for the ICN. The Commission manages and controls the Network to ensure its use is central and coordinated.

The Governor appoints the ICN Executive Director. Day-to-day work and administrative tasks are handled by the Agency Division and the Network Services Division.

Executive Team

  • Ryan Mulhall, Executive Director
  • Scott Pappan, Chief Technical Officer

Executive Director

The Executive Director sets a clear vision and measurable goals for the agency's future. The Executive Team shares this guidance with staff to ensure all employees work toward the same goals. The Executive Director also manages relationships with the public and the government.

ICN Divisions & Responsibilities

Finance Division

Managed by the Agency Division Administrator/Chief Financial Officer (CFO)

The CFO sets the direction for all ICN financial plans and practices. The CFO also oversees the agency's business strategy and daily business activities.

Program Areas under CFO

  • Payables: Money owed by the ICN.
  • Receivables: Money owed to the ICN.
  • Financials & Accounting
  • Billing & Work Orders
  • Contracting & Procurement
  • Warehouse Operations

Network Services Division

Managed by the Chief Technical Officer (CTO) Administrator.

This team handles functions from watching for cybersecurity threats to managing business programs. They install and fix wiring, map fiber routes, manage advanced technology, and monitor the Network. They use their in-depth knowledge to keep the statewide fiber optic network stable and secure.

Program Areas under CTO

  • Network Operations
  • Engineering
  • Telecommunications Technology
  • Cyber Security
  • Systems Administration
  • Facilities
    • Network Operations Center
    • Facilities Maintenance
    • Vendor Management
    • Outside Plant (external fiber)
    • Inside Plant / Technical Assistance Center (TAC)
  • Sales
    • USAC / ERATE Program Management
  • Project Management