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Organization Structure

Iowa Telecommunications and Technology Commission (ITTC)

The Iowa Telecommunications and Technology Commission (ITTC) is the governing body of the ICN. The Commission provides for the centralized, coordinated use and control of the Network. The executive director is appointed by the ITTC. Administrative and operational functions of the ICN are performed by the Carrier Services and Agency Divisions.

Executive Director

The Executive Director is responsible for establishing a clear vision and measurable goals regarding the direction of the agency. The ICN Executive team then communicates this guidance so staff may perform their duties based on the policy and directions of the Executive Director's vision and agency goals.

Agency Division

Managed by the Agency Division Administrator/Chief Financial Officer (CFO)

The CFO establishes direction and serves leadership to all financial strategies and fiscal practices for the ICN. The CFO oversees the strategic business alignment of the agency and all business activities.


Responsible for ensuring applicable rules and procedures for procurement are followed and that contracts for purchases are appropriately written and executed. Contracting is responsible for writing RFP, ITB, RFI, SES’s and working with all ICN Bureaus to insure a clear understanding of the project and/or goals. For legal opinions, Contracting communicates with the Attorney General's office as needed to ensure the ICN is operating pursuant to Iowa Code chapter 8D, which is the ICN’s authorizing statute.

Finance Division Bureau

​Ensures the agency has the resources available to carry out its operational and strategic goals, while following applicable federal & state accounting rules & policies.

  • Accounts payable
  • Accounts receivable and collections
  • Auditing
  • Billing
  • General ledger and inventory reporting
  • Purchasing/Warehouse
  • Work orders

​Business Services Bureau

Offers telecom consulting to customers, project & order management, customer service to the sectors we serve, as well as visual presence, media, and public relations

  • ​Account Consultants (Sales)
  • Project Management
  • Customer Support
  • Marketing and Outreach
  • E-rate Administration for K-12 and libraries

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Carrier Services Division

Managed by the Carrier Services Administrator/Chief Operating Officer (COO)

The COO is responsible for operational guidance overseeing network long range planning as well as partnerships with vendors. The COO oversees the strategic business alignment of the agency and all business activities. The COO is responsible for the Network Services and Engineering/Operations Bureaus. The COO is also responsible for Government Relations functions including developing information for legislators and other stakeholders that will facilitate decisions ensuring authorized users. The COO handles all legislative, policy and legal matters.

Network Services Bureau

Provides functions from cybersecurity monitoring to managing business applications; from installing & repairing infrastructure wiring to mapping fiber routes.

  • Cybersecurity
  • Fiber locate requests, mapping geographic information systems (GIS), and computer aided design (CAD)
  • Application integration & database development
  • Wiring data closets plus wiring of fiber & copper infrastructures

Operations and Engineering Bureau

Manages cutting-edge technology, monitors the Network, and provides in-depth knowledge to stabilize and secure the statewide fiber optic network environment.

  • Develops, designs, installs, and supports infrastructure/systems
  • Upgrades technology, reduces legacy infrastructure, and facilitates automation
  • Maintains high network availability with minimal disruptions
  • Focuses on presale design as well as transport design
  • Oversees vendor managed services

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