About the Iowa Telecommunications and Technology Commission (ITTC)
The Iowa Telecommunications and Technology Commission (ITTC) is the main governing body for the ICN. The Commission manages and controls the Network to ensure its use is central and coordinated.
The Governor appoints the ICN Executive Director. Day-to-day work and administrative tasks are handled by the Agency Division and the Network Services Division.
ICN Executive Team
- Ryan Mulhall, Executive Director
- Scott Pappan, Deputy Director
Executive Director
The Executive Director sets a clear vision and measurable goals for the agency's future. The Executive Team shares this guidance with staff to ensure all employees work toward the same goals. The Executive Director also manages relationships with the public and the government.
Network Services Division
Managed by the Deputy Director.
This team handles functions from watching for cybersecurity threats to managing business programs. They install and fix wiring, map fiber routes, manage advanced technology, and monitor the Network. They use their in-depth knowledge to keep the statewide fiber optic network stable and secure.
Program Areas under Deputy Director
- Network Operations
- Engineering
- Telecommunications Technology
- Cyber Security
- Systems Administration
- Facilities
- Network Operations Center
- Facilities Maintenance
- Vendor Management
- Outside Plant (external fiber)
- Inside Plant / Technical Assistance Center (TAC)
- Sales
- USAC / ERATE Program Management
- Project Management
Finance Division
Finance Program Areas
- Payables: Money owed by the ICN.
- Receivables: Money owed to the ICN.
- Financials & Accounting
- Billing & Work Orders
- Contracting & Procurement
- Warehouse Operations