About the Iowa Telecommunications and Technology Commission (ITTC)
The Iowa Telecommunications and Technology Commission (ITTC) is the main governing body for the ICN. The Commission manages and controls the Network, making sure its use is centralized and coordinated. The Governor chooses (appoints) the Executive Director. Day-to-day work and administrative tasks are handled by the Carrier Services and Agency Divisions.
Executive Team
- Ryan Mulhall, Executive Director
- Scott Pappan, Chief Technical Officer
Executive Director
The Executive Director is in charge of setting a clear vision and measurable goals for the agency's future. The ICN Executive Team then shares this guidance with staff. This ensures that all employees perform their jobs based on the Director's vision and agency goals. The Executive Director is also responsible for managing relationships with the public and the government.
Agency Division
Managed by the Agency Division Administrator/Chief Financial Officer (CFO)
The CFO sets the direction for all financial plans and practices for the ICN. The CFO also oversees the agency's business strategy and all business activities.
Program Areas under CFO
- Payables (money owed by the ICN)
- Receivables / Account Receivable (money owed to the ICN)
- Financials
- Billing / Work Orders
- Contracting
- Warehouse
Network Services Division
Managed by the Chief Technical Officer (CTO) Administrator.
This team handles functions from watching for cybersecurity threats to managing business programs. They install and fix wiring, map fiber routes, manage advanced technology, and monitor the Network. They use their in-depth knowledge to keep the statewide fiber optic network stable and secure.
Program Areas under CTO
- Network Operations
- Engineering
- Telecommunications Technology
- Cyber Security
- Systems Administration
- Facilities
- Network Operations Center
- Facilities Maintenance
- Vendor Management
- Outside Plant (external fiber)
- Inside Plant / Technical Assistance Center (TAC)
- Sales
- USAC / ERATE Program Management
- Project Management