Iowa Telecommunications and Technology Commission (ITTC)

The Iowa Telecommunications and Technology Commission (ITTC) is the governing body of the ICN. The Commission provides for the centralized, coordinated use and control of the Network. The executive director is appointed by the ITTC. Administrative and operational functions of the ICN are performed by the Carrier Services and Agency Divisions.

Executive Team

Mark Johnson, Interim Executive Director, Chief Administrative Officer
Scott Pappan, Chief Technical Officer
Patricia Townsend, Chief Financial Officer

Executive Director

The Executive Director is responsible for establishing a clear vision and measurable goals regarding the direction of the agency. The ICN Executive team then communicates this guidance so staff may perform their duties based on the policy and directions of the Executive Director's vision and agency goals.

Agency Division

Managed by the Agency Division Administrator/Chief Financial Officer (CFO)

The CFO establishes direction and serves leadership to all financial strategies and fiscal practices for the ICN. The CFO oversees the strategic business alignment of the agency and all business activities.

Program Areas under CFO

  • Payables
  • Receivables/Account Receivable
  • Financials
  • Billing /Work Orders
  • Contracting
  • Warehouse

Network Services Division

Managed by the Chief Technical Officer (CTO) Administrator.

Provides functions from cybersecurity monitoring to managing business applications; from installing & repairing infrastructure wiring to mapping fiber routes. Manages cutting-edge technology, monitors the Network, and provides in-depth knowledge to stabilize and secure the statewide fiber optic network environment

Program Areas under CTO

  • Engineering
  • Outside Plant
  • Telecommunications Technology
  • Cyber Security
  • Network Operations
  • Systems Administration
  • Security
  • Sales
  • USAC / ERATE Program Management

Administration and Facilities Division

Managed by the Chief Administrative Officer (CAO) Division Administrator

The CAO is responsible for operational guidance overseeing network long range planning as well as partnerships with vendors. The COO oversees the strategic business alignment of the agency and all business activities. The CAO is also responsible for Government Relations functions including developing information for legislators and other stakeholders that will facilitate decisions ensuring authorized users. The CAO handles all legislative, policy and legal matters.

Program Areas under CAO

  • Facilities
  • Network Operations Center 
  • Facilities Maintenance 
  • Vendor Management
  • Technical Assistance Center (TAC)
  • Project Management
  • Legislation
  • Executive Support
  • Communications/Marketing