Keeping Iowa's government connected and running smoothly is a major effort, and the ICN's Inside Cabling Team (the TAC Team) is central to it. 

To understand the scale of their work, imagine every floor of every government building as a unique city with specific needs. The TAC Team masters this complexity with precision and expertise, ensuring everything from high-speed data to vital communication systems is optimized and connected.

The team’s detailed work involves:

  • Mapping Infrastructure: Keeping a comprehensive, up-to-date map of all cabling.
  • Tracking Equipment: Providing information for better management of every piece of connected equipment.
  • Managing Unique Architecture: Seamlessly integrating technology within the specific design, including historic government buildings.

This careful planning and teamwork guarantee that every project runs with minimal downtime for the thousands of employees who rely on these systems.

Team Effectiveness Built on Collaboration

The ICN achieves success through collaboration with its fellow partners.

A Partnership You Can Trust

ICN’s partnership with other state agencies is built on clear communication and a shared commitment to success. Barbara Bendon, Bureau Chief of Statewide Space Management & Leasing Bureau at the Iowa Department of Administrative Services (DAS), highlights this collaborative spirit:

"ICN’s TAC team assists with every relocation, reconfiguration, and troubleshooting issue with data and communications. DAS and ICN work together as a team to develop the planning stages and timelines. ICN regularly communicates via email and phone, and I am always kept up to date on any issues."
— Barbara Bendon, Iowa DAS

Working hand-in-hand with agencies like DAS ensures projects are not just completed on time, but are managed with a level of communication that makes all the difference to our partners.

Handling a Range of Projects

The ICN’s Inside Cabling Team manages a diverse set of essential projects:

  • Office Renovations: The team is instrumental in rewiring and upgrading inside plant communications systems to modernize workspaces for thousands of employees.
  • Wireless Integration: The team expertly manages new wireless installations, seamlessly blending cutting-edge technology while preserving the building's unique architecture, particularly in historic government buildings.

ICN and Iowa DAS is the essential foundation for a connected Iowa government, built on expertise and genuine partnership.