This two-year project for the Anamosa State Penitentiary involved installing phones in 26 buildings, 6 towers, and 4 phones in an extensive tunnel system. Their outdated Voice system had been in use for decades and needed to be upgraded. Finding parts and maintaining the system was becoming more difficult and costly. The answer for the customer was to upgrade to the ICN's Managed Voice Service, but first the cabling on the facility needed to be updated.

 Impressive Project Cabling Numbers

  • 30,000 Feet of Category 6 cable was installed to support the workstation cabling required for the project. This cable rewiring supported phones, fax lines, and more.
  • 3,450 Feet of 24-strand single-mode fiber optic cable for long-distance data transmission between buildings.
  • 1,300 Feet of 12-strand single-mode fiber optic cable installed vertically and horizontally, to each telecommunications equipment cabinet, to support equipment needs throughout each building.
  • 26 Buildings, 6 Towers & Tunnel System: ICN collaborated with a contractor and several onsite workers to handle labeling, mapping, and the entire project scope of work for these locations.

Customer Focus

  • Following a site survey, the customer secured cabling services from ICN. The inside plant cabling team visited each building and office on campus to plan and map the equipment placements and line routing for the new system.
  • The new user-friendly platform is simple to navigate, has caller ID with dual-line functionality, and allows them to review recent calls and establish shortcut keys. This improved system replaces the previous one, which required users to remember access codes for certain tasks.

About the Customer

The Anamosa State Penitentiary includes more than 30 structures and occupies 13 acres within the city of Anamosa. The facility houses about 1,200 incarcerated individuals and has about 350 employees.