A reliable and trusted phone connection is important.

Many Iowa schools are turning to the ICN for deployment of Voice services to connect classrooms throughout their buildings. With ICN’s Managed Voice Service, educators can customize settings using any web enabled device to set up voicemail, set call forwarding, and manage contacts. The mobility of the Voice solution allows educators to turn their focus back to their students.

In our FY 2023 annual report we highlighted the following.

  • During the summer of 2022, ICN installed a wireless phone for AGWSR (Ackley Geneva Wellsburg Steamboat Rock) to restore service for the school secretary after a lightning strike.
  • In the months prior to school beginning in 2023, ICN converted 90+ phones for Grundy Center CSD. We used the school’s current fiber connections to the elementary, middle, and high school buildings. In addition, an existing wireless connection was implemented for the Administration building to connect to the VoIP platform.

There are many features that can be beneficial, such as voicemail forwarding, which can deliver audio messages right to an inbox. This feature lets your teachers listen to messages at their convenience.

Benefits for your school include:

  • Anywhere Feature

Allows educators to move active calls seamlessly from their IP handset to an assigned device, such as a cell phone, or from their assigned device back to their IP handset in the classroom.

  • Call Display

The number displayed on outgoing calls can be set up as the school’s main office number instead of the classroom number.

  • Classroom Safety

Everyone has a cell phone, right? Sure, but they might not always have access to it. For instance, it can be necessary to restrict or put away cell phones in order to concentrate during a lesson or exam. With ICN’s Managed Voice Service, your classrooms will have a secure, redundant Voice handset available and ready to communicate anytime.

  • Inter-Office Connectivity

Our Voice service collaborates with Webex. The application allows staff the ability to interact with Instant Message, view presence of other users, group chat, desktop share, and more.

  • Private Network

Our closed statewide network is only available to education, healthcare, government, and public safety users. This is highly valued in terms of redundancy, dependability, and security.

Further advantages of VoIP for your school.

  • Predictable Billing

ICN’s predictable Fixed Cost Model offers advanced phone service to users with $0 capital investment. The monthly cost of each seat is all you pay. Also, no big down payments are required.

  • Budget Savings, Idle Phones During the Summer

During the summer months, use our idle option to temporarily stop line service.  This will save your budget by paying our idle monthly rate of $3.40 per seat, instead of the full monthly rate per seat.

  • Free Long Distance

The standard and premium seats have in-bound and out-bound long distance included.  International long distance is not included.

  • No Contracts

A flexible benefit is that there are no contracts. Let the ICN be your managed Voice provider, and don’t worry about purchasing PBX equipment, licenses/support (both internal and external), and other components. Wiring is the customer's responsibility.

For more information or to sign up your school today with ICN’s voice service contact your Account Consultant.