Public Safety

ICN's network expertise and customer support were loud and clear when the DMPD needed assistance when the tornado sirens were in jeopardy. 

The Radio Services Section within the Des Moines Police Department (DMPD) reached out to the ICN in early October when they received notice that their telecommunications provider was going to disconnect two data (T1) circuits on November 1.

Concerned about the circuits and their use, DMPD sought assistance from the ICN. Although ICN did not supply either of the circuits, we were prepared to help due to our continued partnership with the City of Des Moines and our dedication to public safety.

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ICN continues to grow the public safety network across Iowa by connecting Public Safety Answering Points (PSAPs) with a backup FirstNet connection. 

Since 2021, ICN has deployed FirstNet LTE connections to Iowa-based PSAPs for the Iowa Department of Homeland Security and Emergency Management (HSEMD).

The ICN currently provides a closed secure infrastructure for 911 wireless calls. In addition, we are providing additional infrastructure and services related to Iowa Homeland Security and Emergency Management’s (HSEMD) initiative to merge existing wireline carrier networks, consisting of all of Iowa’s wireline providers on Homeland’s Next Generation 911 Emergency Services IP Network (ESInet).

Collaboration is also underway to provide colocation facilities and transport services for a hosted equipment solution. This will result in the consolidation of equipment expenses associated with the existing 113 Public Service Answering Point (PSAP) locations.