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Our Government Commitment

With ICN’s secure connections, government users gathers, processes, stores and provides authorized access to extensive amounts of information. This increases efficiencies and creates a cost effective way of doing business.

Consider the many ways Iowan’s use government services: benefits programs, facilitating travel and commerce, regulation oversight, hunting licensing, tax services, driver’s license services and judicial/court proceedings.

ICN's Government Landscape Connections

  • 133 Judicial Branch locations.
    • ICN provides connections to all county courthouses.
  • 265 Dept. of Transportation locations. 
    • ICN connections include maintenance garages, driver’s license stations, and construction offices.
  • 158 Dept. of Human Services locations.
    • ICN delivers connections to DHS offices across the State.
  • 59 Workforce Development locations.
    • ICN provides connections to satellite offices.
  • 231 additional State, Federal, miscellaneous government locations.

Customer Spotlight

As the COVID-19 pandemic continued, a limited number of staff returned to the State Public Defender’s Iowa City office to find their phone system destroyed. Read how ICN offered a Voice solution that was deployed in record time.

Customer Business Needs

  • Upgrading phone systems at several offices.
  • Find cost effective solution
  • Remote employees
  • Short turnaround time
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Service Overview

Services During COVID-19 Disaster Proclamation

In response to the Governor’s COVID-19 Disaster Proclamation, ICN can provide connectivity and services to County governments and local County Emergency Management Agencies (EMA) for the time period of the disaster proclamation.

ICN services options include:

Infrastructure Relocation

Partnership with the Iowa Department of Transportation 

A major infrastructure project consisting of relocating a Point-of-Presence within ICN’s fiber optic Network was successfully completed in 2018. ICN built a network facility replacing an existing structure. To ensure services continued to run at the time of transition, temporary circuits were designed and implemented to protect connectivity to critical infrastructure such as hospitals and 911 facilities. The project took a year and a half of planning with 421 fiber splices moved and over 1,000 jumper cables installed within a 15 hour period.


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