- Customer Focused
- Bidding Opportunities
- Customer Login
Public Internet through the ICN at the Marion Public Library
By Jo Pearson, Assistant Director
Modules Added to Customer Portal to View Incidents
New enhancements were launched to ICN’s customer portal on January 1. Two modules were implemented in ServiceNow that relate to trouble tickets and moves, adds, and changes. Customers are able to view incidents, submit problems, follow workflow, and obtain status updates.
Broadband News of Interest - December
Internet articles about education, public safety, healthcare and government in relation to the broadband industry.