- Customer Focused
- Bidding Opportunities
- Customer Login
Modules Added to Customer Portal to View Incidents
New enhancements were launched to ICN’s customer portal on January 1. Two modules were implemented in ServiceNow that relate to trouble tickets and moves, adds, and changes. Customers are able to view incidents, submit problems, follow workflow, and obtain status updates.
Broadband News of Interest - December
Internet articles about education, public safety, healthcare and government in relation to the broadband industry.
ICN Released its Annual Report
In November, ICN released its Fiscal Year 2017 annual report. Throughout the report readers will find information explaining how strong high speed Internet, voice, and video services continue to provide value to our authorized users. Highlights include: