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The Iowa Communications Network is a state-of-the-art fiber optic network providing telecommunications services to its authorized users including high-speed broadband Internet, data, voice (phone), security, and consulting services. The authorized users of the ICN, under Code of Iowa, include: K-12 schools, higher education, hospitals and clinics, state and federal government, National Guard armories, and libraries.
Internet2 Presidential Primary Sources Project
ICN wants to encourage our education users to take advantage of Internet2’s 2021 Presidential Primary Sources Project (PPSP) program series.
ServiceNow Module Enhancement
This week we launched the Customer Service Management (CSM) Module of ServiceNow to deliver first class service to our customers. The module will allow us to better manage customer interactions, case status, and Service Level Agreements (SLAs).
Do Your Part. #BeCyberSmart
Now in its 17th year, National Cybersecurity Awareness Month (NCSAM) continues to raise awareness about the importance of cybersecurity.