Voice/Phone

phone on table with out of focus woman in the background Voice (Phone) is the most basic form of communication yet the most reliable service offered. Within seconds of connecting to a live person, individual identification as well as an individual’s location can be tracked from just a simple phone call.  ICN offers a 99.999% reliable and dependable Network to its authorized users.

ICN provides the following voice/phone services:

Voice Training and User Guides

Managed Voice Service Powered by ICN

With ICN's Managed Voice Service (MVS), education, public safety, and government users can purchase a managed services package that fits their needs.

Service options include...

  • Virtual Seat
  • Receptionist Portal
  • Conference Room Seat
  • Voicemail Only
  • Analog Integration
  • Automated Call Distribution
  • Auto Phone Tree Attendant

Benefits include...

  • Predictable Billing
  • Free Long Distance *
  • No Contracts *
Managed Voice Services
 

For more information, view the Managed Voice Service page.

Managed Voice Service Product Guide

For training, visit the Voice Training and User Guides page.

Reservationless-Plus Voice Conferencing

  • On-demand, reservationless, service
  • No time limits – Available 24/7
  • Operator assistance available at the touch of a keypad
  • Leader-controlled dial out, roll call, and conference features
  • Password and conference lock feature
  • Touchtone telephone keypad for basic to advanced features
  • Call recording, streaming playback, transcripts, CD, or tape available*
  • Usage reports available online*

*Some optional features available for additional charge

Getting Started

To obtain an account visit our Customer Portal and submit a Voice order request.

After receiving login information, visit TCC Online, and start your conference.

SmartMeet Mobile Application

SmartMeet, the FREE Reservationless-Plus® mobile application for iPhone, is now available! It is a full-circle approach to conferencing on the go. SmartMeet is your gateway to a more seamless meeting experience with more power to start, join and schedule meetings.

Find out more about SmartMeet at www.meetingconnect.net/smartmeet/.

Long Distance and Toll-Free

  • Services offered to authorized users statewide
  • Low rates on all calls (international long distance and toll-free)
  • Low direct connect long distance and toll-free rates
  • Portability of existing toll-free numbers

To access the Letter of Authorization (LOA) for Change forms visit our Customer Portal and submit a Voice order request.

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