For Construction Projects, Call 811 Before You Dig

811: Know what's below. Call before you dig.

April is recognized as National Safe Digging Month. We want to remind everyone to exercise caution with any digging project by placing a call to 811 or requesting a utility location through Calling 811 is not just a good idea – it’s the law.

Did You Know...The majority of ICN’s fiber optic infrastructure is located underground (approximate 3400 miles of owned fiber and leased connections making up the rest of the network). If an underground utility line is hit while digging, it can cause serious injuries, disrupt service to our healthcare, government, and education users, and potentially result in fines and repair costs. 

Fiber coil on the back of a truck and sticking out of the groundIt may be easier than you think to hit a buried line when digging. That’s why every digging project, no matter how large or small, warrants a call to 811. The depth of the utility lines can vary due to erosion, previous digging projects and uneven surfaces. Utility lines must be properly marked because even digging only a few inches carries the risk of damage.

Contact Iowa One Call at 811 a minimum of two days (excluding Saturday, Sunday and legal holidays) before excavation begins.  

After Iowa One Call is contacted, the following will happen.

  • Operators with underground facilities in the area where the excavation is planned are notified. This includes natural gas and power utilities, communications companies, and cities and towns.
  • Within 48 hours after being contacted, utilities either mark their underground facilities with color-coded paint marks or flags, or notify Iowa One Call it has no lines in the area.

Call or Click before you Dig! This Service is Free and it's the law!


Resource: IUB urges Iowans to always call 811, plan ahead during COVID-19 and Safe Digging Month