4 Reasons Organizations Turn to a Managed Service Provider

Managed Service Provider

Many customers are taking advantage of strong resources from our managed service providers. We evaluate various managed service providers through our Request for Proposal (RFP) contracting processes. By providing a variety of managed services, customers can realize the benefits of a cooperative model and cost savings.

Here are four reasons to turn to a Managed Service Provider (MSP).

  1. Proactive and Innovative Solutions
    Most organizations with in-house IT personnel must focus their staff on putting out fires. Working with a MSP gives organizations the opportunity to be more proactive, letting them focus their IT staff on innovation and revenue-generating activities.
  2. Cost Savings/ Fixed Predictable Costs
    Rather than having to pay a dedicated IT team regardless of how often they are needed, an MSP allows an organization to only pay for the hours of IT time they actually need.
  3. Improving Vendor Management
    A MSP is able to interface with vendors on behalf of a business, ensuring that operations run smoothly and working as an advocate for any issues that the business encounters. This becomes increasingly critical for organizations who work with extensive third-party applications.
  4. Providing Specialized and Knowledgeable Employees
    An MSP comes complete with a diverse staff of both knowledgeable and specialized employees. Many businesses are required to hire a generalist to cover all of their needs; an MSP allows for a business to quickly connect with security, network, and other enterprise specialists.

CWPS, 2016

Want to learn more about ICN’s managed services? Contact an account consultant to learn about the various services. We have managed voice, managed firewall, and managed security services (Incident Response & Forensic Investigation and Network Assessment & Penetration Testing).