Iowa Department of Public Health - Covid-19
Contact the ICN During COVID-19
The Iowa Communications Network is committed to mitigating the spread of COVID-19. Our staff worked remotely, but have returned to the office and are providing a continued level of service to our customers.
Network Operations Center (NOC) Troubles: Our support team is available 24 hours a day, 7 days a week. Connect with Iowa technicians in ICN’s NOC via a toll-free number (800-572-3940) or using our online portals.
Customers should continue to contact their designated Account Consultants.
Vendors should continue to interact with their regular ICN point of contact.
- Warehouse deliveries continue to be accepted at the Grimes State Office Building. For assistance, call the following phone numbers for deliveries.