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Contact the ICN During COVID-19

The Iowa Communications Network is committed to mitigating the spread of COVID-19. Our staff worked remotely, but have returned to the office and are providing a continued level of service to our customers.

  • Network Operations Center (NOC) Troubles: Our support team is available 24 hours a day, 7 days a week. Connect with Iowa technicians in ICN’s NOC via a toll-free number (800-572-3940) or using our online portals.

  • Customers should continue to contact their designated Account Consultants.

  • Vendors should continue to interact with their regular ICN point of contact.

  • Warehouse deliveries continue to be accepted at the Grimes State Office Building. For assistance, call the following phone numbers for deliveries.

If you have any questions, please contact 515-725-4692 or


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