Broadband Strong

2017-2018 VISION:ICN Certified Broadband Strong

“BROADBAND STRONG”

 

2017-2018 MANDATES:

STRONG: Resilient, Valuable, Secure and Reliable

FLEXIBLE: Efficient, Dynamic and Customer Friendly

FAST: Transport, Services, Systems and Customer Experiences 

 

2017-2018 MAJOR GOALS: 

AGENCY-WIDE:

  • GOAL 1: Move the ICN culture into an orchestrated and automated environment by repurposing our intellectual talents.

CARRIER SERVICES OPERATIONS:

  • GOAL 2: DEVELOPMENT: To efficiently develop, design, install, and construct all network infrastructure and systems that enable revenue and network growth.
  • GOAL 3: PRODUCTION: Protect the integrity of the network and services by providing cutting edge technology, automation, monitoring, and in-depth knowledge that stabilizes and secures the production environment.

SECURITY SERVICES OPERATIONS:

  • GOAL 4: Identify security threats and risks to create a proactive, intel-driven carrier network environment.
  • GOAL 5: Identify and evaluate opportunities to enhance capabilities and/or reduce costs for managed security services.
  • GOAL 6: Support carrier and agency technology initiatives while implementing cloud application-based technologies.

FIELD SERVICES OPERATIONS:

  • GOAL 7: Design and begin building JFHQ field services with innovative communications and data center technologies.

BUSINESS SERVICES OPERATIONS:

  • GOAL 8: Enhance processes for service delivery and project closure to fast track revenue.
  • GOAL 9: Utilize proven sales methodology to promote services and provide solutions for revenue growth.

FINANCIAL SERVICES OPERATIONS:

  • GOAL 10: Implement a new financial system and integrate with ServiceNow.
  • GOAL 11: Utilize systems to better implement the “matching principle” methodology of revenues and expenses.